Unlike FM or satellite radio, SUBWAY® Radio utilizes a streaming Internet media player to play selected music channel(s) in real time, so you can always count on up-to-the minute, great sounding, static-free music. New songs are added daily and messaging can be frequently updated or changed.
All you need is a sound system and a broadband Internet connection with an Ethernet cable available near your sound system. Our service is compatible with any sound system that has an available input, such as AUX or CD. The media player connects in two places: to the router via standard network cable and to the amplifier via standard RCA cord.
We'll explain in more detail, but basically, by using SUBWAY® Radio, you conveniently achieve these 3 goals:
Aside from the fact that it is illegal to replay copyrighted music in a business, there are other disadvantages. When a customer enters your establishment, there should be no doubt as to the quality and content of the commercial background music heard. The quality of music and lyrics on CDs or an iPod often varies from song to song and would take a great amount of time and effort to assemble and monitor. CDs also require physical handling and storage, and may become repetitious. Registering with TurnKey Media Solutions guarantees that the music and messages/ads played in-store are not only appropriate, but are chosen specifically to help communicate the sound of your brand from the time the doors open in the morning to when they close at night.
Satellite radio relies on an external antenna that can be troublesome to install and is dependent on your physical location. For example, a mall location is not conducive to a line of site satellite antenna which must be installed in order to obtain reception. Our player receives data continually from a broadband connection, so no matter where your store is located or the weather conditions, you can count on great sounding retail background music, static-free. Satellite radio music choices include their DJs, their promos and other distractions that are not focused on your brand, and which do not offer our customization.
If you are satisfied with using local radio in your business, you probably wouldn't be reading this, but there are laws governing the replay of copyrighted music in commercial establishments that you may want to be aware of. These concerns are completely covered in your SUBWAY® Radio music programming package so that you will never be liable for any of these fees while using our service. Local radio cannot offer you any of our customization options. And SUBWAY® Radio does not feature any commercials, DJ chatter, inappropriate content or any other unnecessary distractions that are not focused on your brand.
When you subscribe to one of our packages, TurnKey Media Solutions reports and pays all commercial licensing and royalty obligations to the artists, unless you operate an establishment that charges an admission or membership fee (e.g. a theme park, skating rink, dance club, health club, etc.) or uses music sources other than SUBWAY® Radio (such as CDs, DJs, live music or terrestrial radio, etc.), in which case you are responsible for payment of any copyright royalties to ASCAP, BMI, SESAC or for any sound recordings.
Absolutely, as long as you have an existing sound system and connection point to your router. Once you sign up we'll give you access to ongoing support information.
The Player streams at 64k. Recommend minimum bandwidth is 1 MB with unlimited service.
Internet service providers have invested heavily to make sure connections and efficiency continue to improve. We believe the Internet is a reliable, efficient and flexible way to deliver high quality music to your business. If you do you lose connection for an extended period, or service is also exceedingly slow on your POS or credit card processing systems, it is important to first check internal connections first.
12 months - see Terms & Conditions for warranty.
Our web site allows you to sign up for your own account and pay securely online. You can choose to be billed quarterly or annually. Payment for services can be paid either credit card or ACH and will automatically be billed every three months (quarterly) or once a year (annually).
If you would like to cancel the service for any reason within the first 90 days we will credit you back the price of the player $175.00. To cancel service and return the player contact our offices at 800.827.312o to obtain a return merchandise authorization number (RMA number).
You can reach us via the following: Toll Free: 800.827.3120 Fax: 407.657.8177 Email: contactus@tkmsolutions.com Mailing Address: 7213 Sandscove Court Suite 10 Winter Park, FL 32792
For service outages please contact TurnKey Media Solutions at 800.827.3120 or email support@tkmsolutions.com