Below is an outline of how to setup your SUBWAY Radio digital media player with a static IP address. If you use a static IP address for your POS system you will probably need to setup your media player with an unused static IP address. We recommend that you contact your network administrator before proceeding with the process below.
In order to complete the process below you will need the following from your network router:
It is recommended to first do a firmware update on the device before beginning any troubleshooting. To do a firmware update please press and hold the brightness key (located on the bottom right of the remote). This will update the media to the latest software version.
For more assistance please contact TurnKey Media Solutions at 800.827.3120 or email support@tkmsolutions.com